frequently asked questions (and the answers!)
What are the miniature foods made of?
All the foods I make are made from polymer clay (fimo) and plastic resins. They are permanent miniatures that won't fade or disintegrate over time.
What scale are they?
All the foods on the web site are 1" (1:12) scale. Occasionally at shows I will have some 1/2" (1:24) scale foods, but not online.
Are these miniatures suitable for children?
The miniatures I make are collectors pieces and therefore would not be suitable for very young children.
Do you accept non-US currency?
My shopping cart service will convert US Dollars into multiple currencies including Euros, Canadian Dollars, British Pounds and more.
Do you ship overseas?
Yes! I ship goods all over the world. At checkout you can choose the country of destination.
Do you offer gift wrapping?
Every order is gift wrapped in a pretty box with black signature ribbon.
How long will my order take?
Generally orders are shipped out in about two weeks. However, there are times when this is not possible, in which case I'll e-mail you immediately and give you a better estimated delivery date.
I need the order for a specific date. Can you help?
Yes! I'll certainly try my best. It's probably easier to e-mail me ahead of placing the order to discuss what you need and for when.
Something arrived damaged in the order. What should I do?
As carefully as I wrap the miniatures, occasionally things do arrive damaged. Whilst it's upsetting to receive it, just contact me right away and I'll sort it out.
The item I ordered doesn't work in my room box. Can I exchange it?
Yes! If you're not happy with anything, just let me know and I can arrange a refund or an exchange if that's what you'd prefer.
Do you accept commission work?
Unfortunately I rarely have time to work on commissions with my show schedule.
Is it safe to order online?
Absolutely! I use the secure online billing company ccnow.com for my credit card transations. CCNow have been in business for over 8 years and are extremely strong in their security measures.